Ways to Pay and Order

When it comes to ordering fuel and making payments, NWF Fuels offers multiple options tailored to suit both domestic and commercial customers. Whether you prefer ordering online, speaking directly with our team, or setting up a planned delivery, we ensure a smooth and convenient process.

 

Ways to Order

Domestic Kerosene

• Call or Email – Get in touch with our team via phone or email to discuss your fuel requirements, delivery preferences, and payment options. You can choose to:
  • Pay via debit or credit card before delivery.
  • Pay on invoice or direct debit after delivery (subject to approval).

• Order Online – Get an instant online quote by providing your email address and postcode. Customise your order by selecting:
  • Fuel type – Standard heating oil or premium kerosene (including Aga Oil).
  • Tanker size – Choose based on your access and requirements.
  • Preferred delivery date – Pick a suitable timeframe for your delivery.

At checkout, you can pay via:

• • Debit or credit card
  • Pay on invoice after delivery (if you have an account or create one).
  • Direct debit for convenient monthly payments.

• Planned Delivery Service – Let us handle everything by enrolling in our planned delivery scheme. We calculate your typical fuel usage and schedule timely top-ups automatically while our drivers are in your area, so you never have to worry about ordering fuel last-minute.

Commercial and Agricultural Customers

• Call or Email – Most commercial and agricultural customers prefer ordering via phone, and sometimes email, to discuss delivery and payment options, including:
  • Paying via card before delivery.
  • Paying on invoice or via direct debit after delivery (subject to approval).

• Order Online – Instant online quotes are available. Simply select your fuel type and delivery preferences.
  • At checkout, you must include Registered Dealers in Controlled Oil (RDCO) details. Orders may be placed on hold until we verify this information to comply with regulations on rebated fuels.

Fuel Cards

NWF Fuel Cards offer a cashless, convenient way to purchase fuel while providing businesses with efficient expense tracking. Fuel cards work similarly to debit or credit cards but are restricted to fuel and authorised vehicle-related expenses.

• Receive an updated price weekly.
• Transactions are recorded and billed after use.
• Get detailed reports to help manage fuel budgets efficiently.

For more information, visit our Fuel Card page.

Payment Options

• Debit or Credit Card – Payments can be made before delivery using your usual debit or credit card.
• Monthly Instalments (Direct Debit) – Spread your heating costs over the year with monthly direct debit payments.
  • You can suggest a monthly amount, or our team can calculate one based on your typical consumption.
  • Choose this option when ordering online or call us to set it up.
• Pay on Invoice After Delivery – If you have an account or create one, you can pay after delivery. This is ideal if you’re filling your tank but don’t know the exact quantity required—you only pay for what is delivered.

Note: If you haven’t set up invoice or direct debit payments, we may need to conduct a credit check. Our team will contact you to finalize account setup. If we don’t receive a response within 48 hours, your order may be paused, affecting delivery timeframes and quoted prices.

 

At NWF Fuels, we aim to provide flexible, hassle-free ways to order and pay for your fuel. Whether you’re a homeowner or a business, we have a payment and delivery solution that fits your needs!